Ticket Policies

If you have any questions, please contact us at info@theeproject.org

Online sales for tickets close one hour prior to the start of each show, except for group ticket sales (10 or more tickets), which close 2 days prior to the start of each show. Tickets are sold at the door for each show until the show's scheduled start time.

Delivery Method:
Once tickets are purchased, you will receive an email with a .pdf attachment that will contain your tickets.

Refund/Cancellation Policy:
All sales are final and there are no refunds on ticket purchases, no exceptions.

Exchanges on Single Ticket Orders:
Prepaid tickets cannot be exchanged for another performance without speaking to a box office representative. Tickets can only be exchanged to another performance of the same show. Exchanges must be made at least 24 hours in advance. Regular exchanges carry a service fee of $2 per ticket exchanged.

Exchanges on Subscriptions:
Because subscriptions are paid by punch-card, patrons may simply reschedule their reservation for another date. We ask you notify The E Project at least 24 hours in advance to release your reservation. Patrons exchanging one of their Performance Academy shows for a Main stage performance will be charged a $6 upgrade fee, regardless of their subscription type. Patrons exchanging a Main stage show for a Performance Academy performance may do so, but will not be refunded the difference in price.

In the case of severe weather:
A show may be canceled if it is deemed unsafe to travel due to severe weather. In that case, patrons with prepaid tickets will be allowed to exchange to a later date at no charge. If a performance is not canceled, tickets will not be refunded or exchanged for patrons who choose not to come. If the final performance of a run is canceled, patrons will be offered the opportunity to exchange for another show. Refunds will not be offered.

The Edge Theatre Company reserves the right to change its ticketing policies at any time without notice.